Loop Guide

New

  • Brand new item 
  • In original packaging
  • Typically arrives unassembled 

    Loop 1

    • Like new item
    • Used with minor, or no, signs of wear and tear, could be mistaken for new 
    • Parts may have been partly or fully replaced with new ones
    • May be ex-display or lightly used for a short amount of time
    • Typically not in its original packaging
    • Typically arrives fully, or partly, assembled 
      Surfaces
      No visible scratches, chips or dents. May have minor, and very few, mainly hidden scratches, e.g. on the underside of a tabletop or small scratches on the legs.  
      Upholstery
      No visible discolouration, scratches or other wear and tear anywhere on fabrics. Overall impression is new. 

      Loop 2 

      • Item in good condition but visibly a second hand piece
      • Used with some light wear and tear
      • Typically not in its original packaging
      • Typically arrives fully, or partly, assembled
        Surfaces
        May have multiple minor scratches or one or a few more significant scratches that are visible, e.g on the table top of a desk.These don’t take away too much from the overall appearance of the item. Any visible dents or chips would be minor. May have more significant wear and tear on less visible areas, e.g. a larger chip on the underside of a table top or on a leg. Overall impression is good. 
        Upholstery
        May have multiple but minor, permanent discolouration or scratches on fabric. These don’t take away too much from the overall appearance of the item. Item has no rips. Overall impression is good. 

        Loop 3

        • Item in fair condition but visibly a second hand piece
        • Used with some wear and tear
        • May come in original packaging or have been repacked
        • Typically arrives assembled or part assembled
          Surfaces
          May have a few larger scratches, dents or chips on visible parts of the furniture, e.g on the table top of a desk. May have a fair amount of minor scratches that together impact the overall appearance of the item. Overall impression is fair. 
          Upholstery
          May have significant visible, permanent discolouration or scratches on fabric. May have minor, but hidden rips, e.g on the back of a sofa. Overall impression is fair.